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  1. I forgot my username, password

I forgot my username / password

  • Forgot password: If you have forgotten the password for the portal please click forgot password? (see screenshot below) on the login page of the portal. You will then receive an email from with a link to create a new password.
  • Forgot username: Your username should be the same as your e-mail address. If this does not work, send an e-mail to and ask for your username. If you do not receive an e-mail with a link to create a new password, send an e-mail to
Click on "forgot password?", if you have forgotten your password.